Getting started: Coupons
Create controlled discount coupons for salon promotions and apply them accurately at the billing terminal.
Overview
Coupons configure a discount that can be applied during billing when the coupon is valid. Good setup protects margins and makes promotions easy for staff to explain.
Who can use it
Owners and managers can configure coupons. Authorised POS staff can apply an issued coupon during billing; access depends on the salon plan and role.
Before you begin
Choose the discount type and value, minimum bill amount if needed, start date and end date. Decide how customers will receive an issued code.
Steps
- Open Coupons from the dashboard.
- Create or edit the coupon configuration with its discount, minimum amount and dates.
- Save the configuration and review the displayed terms.
- Issue a coupon to a customer or campaign audience using the supported issuance flow; the platform generates the unique code per issuance.
- At billing, use the issued code and review the calculated total before payment.
Best practices
Use a meaningful description, set dates deliberately and check the minimum amount against your average bill. Tell staff that issued codes, not a hand-written code, are used at checkout.
Important rules and limitations
Coupon configuration provides discount, minimum amount and dates. Unique codes are generated per issuance; the configuration screen does not provide a single manually chosen unique code. There are no eligible-item or usage-limit controls in the current configuration flow.
Troubleshooting
If an issued code fails, check its status, dates and minimum bill amount, and make sure the customer is using the generated code. If the discount looks wrong, review the bill total and configured discount before payment.
Completion checklist
- Discount and minimum amount checked
- Start and end dates checked
- Issued code generated through the platform
- Staff briefed
- Discount checked before payment